Distance Selling

Ordering   |   Returns & Refunds   |   Distance Selling Regulations

Distance Selling Regulations

Under the Distance Selling Regulations in the UK, all consumers (not business customers) have a 7 working days cancellation period (from the day you receive your goods) to cancel the order with us assuming goods/services are not exempt from return (see Returns & Refunds) and are in a 100% re-saleable condition.

For refundable items we will issue you with a full refund including the original shipping charge.
You will however need to return any unwanted items to us at your cost should your order have already been despatched or received by you.

Business sales do not fall under the Distance Selling Regulations so please refer to our business T&C's for more information.